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An exciting opportunity has arisen for a new role as a Band 6 Senior Locality Hub Clinician . The Hub Clinician will assess the new referral or message to determine when and if the patient requires a visit . You will act as an autonomous practitioner providing a comprehensive telephone triage and clinical assessment service to patients and/or their carers/relatives resulting in a safe and appropriate clinical decision. As a Senior Hub Clinician you will play an integral role in supporting a system wide approach, prioritising care in the community and prevention.
This post will be a locality role covering different community nursing teams on a rota basis.
The Clinical Hub Coordinator, under the supervision of the Clinical Team Leader, manages the coordination of patient care within the locality, by triaging referrals and messages to ensure patients are on the correct clinical pathway, and in the undertaking of clinical hub functions including in-reach into the aligned acute hospital.
The post-holder will be accountable for the delivery of Safe, High-Quality care to patients within the locality across various settings.
The Clinical Hub Coordinator (Registered Nurse) role is based within the Locality Hub working as part of an integrated health and social care team to support the co-ordination of patient care across the Locality. The Locality Hub co-ordinates care across acute, community, and primary care settings, reducing length of stay and avoiding unnecessary hospital admissions, focusing on intervention and prevention to meet the local needs of the population within the locality.
The Clinical Hub Coordinator, under the supervision of the Clinical Team Leader, manages the coordination of patient care within the locality, by triaging referrals and messages to ensure patients are on the correct clinical pathway, and in the undertaking of clinical hub functions including in-reach into the aligned acute hospital.
The post-holder will be accountable for the delivery of Safe, High-Quality care to patients within the locality across various settings.
IMPORTANT
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Work in accordance with the NMC Code of Professional Conduct, scope of Professional Practice, Trust Policies and practice in an evidence-based manner.
2. To provide a holistic approach to patients/clients that includes clinical assessment and skills in triaging referrals and messages, to evaluate the information given, using appropriate questioning, in order to establish the correct clinical pathway based on the clinical service and its priority.
3. Demonstrate critical thinking and assessment skills when making clinical decisions,
during the assessment of a variety of patients, some of which may be complex and require an MDT approach.
4. To act as an autonomous practitioner providing a comprehensive triage and clinical assessment service ensuring safe and appropriate clinical decisions are made. Referrals and messages may come from clinicians, patients or their representatives and given the complexity of some cases, there may be barriers to understanding which the post-holder will be required to deal with in line with Trust values. There will also be a requirement to deal with very emotive and sensitive situations in regard to patient care.
5. The post-holder will undertake the locality clinical in-reach function, in collaboration with colleagues at the aligned acute hospital. This will involve the identification of patients with community amenable presentations who could be discharged from hospital with the appropriate community support. By liaising with acute, community, primary care and social care teams to initiate ongoing referrals and integrated care pathways, the post-holder will support flow between services, ensuring a seamless provision of care.
6. To support the monitoring and triage of alerts for patients residing in locality care homes through the electronic remote monitoring system, identifying and initiating the correct clinical pathway and provision of follow up care.
7. To utilise clinical systems and gather relevant information to support decision making, this will require prolonged concentration.
8. Obtain appropriate input and direction from internal and partnership clinicians and professionals as needed to determine best clinical course of action and recommendations for specific patient healthcare needs.
9. Participate in other locality hub functions to ensure efficient, effective and timely responses to the needs of patients, through reducing hospital Length of Stay (LoS), preventing hospital admissions and improving overall patient care and safety.
10. To provide advice and support to other clinicians in the delivery of patient care.
11. Work in a manner which ensures that patients, carers and colleagues are treated fairly, according to their needs, in line with Trust Equality, Diversity and Inclusion policies.
12. To contribute to the protection of individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately and informing the senior clinician on duty. The post holder will frequently be exposed to distressing situations.
13. To maintain accurate clinical records and documentation, ensuring that the NMC Code of Conduct is adhered to.
14. Deputise in the absence of the Team Leader to co-ordinate the day-to-day management of locality hub functions.
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15. Participate in proactive service user engagement encouraging feedback and evidence actions taken in response to feedback received.
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16. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.
We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.
We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
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