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Customer Service SPANISH - Senior

Frontier Auto Parts
Full-time
On-site
Raleigh, North Carolina, United States
$15.50 - $17.50 USD hourly

Job description

Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a SENIOR Customer Service Rep, preferably ENGLISH and SPANISH speaking.


What you will do:

  • Create new orders

  • Check part availability and pricing

  • Provide leadership to more junior team members

  • Address complex customer issues

  • Process returns and payments

  • Monday - Friday from 7:30 am - 5 pm (ideally would stay until 6 to 6:30 pm)

  • Hours over 40 hours/week paid at 1.5x hourly rate

Job requirements

What we are looking for:

  • Experience in customer service, managing, and/or auto part distribution

  • Spanish-speaking preferred (not required)

  • Good communicator, team player and reliable

  • Computer-savvy: enter text, enter data, navigate screens etc.

  • Auto parts knowledge preferred (not required - will be trained)

  • Can pass a background check

Pay dependent on fit for position and experience.

Frontier offers weekly pay, PTO, medical, dental, vision, and more great benefits.

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